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GUIDELINES

Plants/Seedlings

We cannot accept returns of plants/seedlings.

Seeds & Accessories 

• All other returns require preauthorization and must be accompanied by an RMA# (return merchandise authorization number).
  To request an RMA#:   0300 4561979  Call or Email Us.
• If we shipped you the wrong or expired product or it arrived defective or damaged resulting in a weight loss, we will send a replacement at no charge.
• Free of cost replacement in case more than 40% of the seeds don’t germinate.
• Voluntary refunds will be issued for in-store credit minus the shipping cost and 10% restocking fee 
• We will accept authorized returns within 10 days of the original order ship date.

Special Orders

All special orders are considered custom orders and are nonrefundable.